Customer Order Management

By enabling “Customer Order Management”, customers can raise RMA requests directly from their "My Account" section, request order invoices, reorder past purchases with discounts, and ask the admin to update their shipping address.

To enable, the Admin needs to navigate to the Admin panel of the Marketplace >> Configuration >> COM Configuration>>Enable Customer Order Management

For more details, please refer to the user guide: https://webkul.com/blog/customer-order-management-multi-vendor-marketplace-for-shopify

Note: Once this option is enabled, the admin can allow sellers to manage RMA request statuses, update the reason and quantity for RMA requests, add comments, and receive invoice request emails.